Shipping & Returns

◆ The Dark Covenant of Delivery ◆

Shipping Policy

Shipping Rates

Delivery Timeframes

Standard orders are processed within 1-3 business days and delivered within 7 to 14 business days after dispatch. International orders may take up to 21 business days depending on customs and carrier delays. Business days exclude weekends and public holidays.

Order Tracking

Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. If you do not receive a tracking email within 5 business days of your order, please contact us.

Shipping Destinations

We ship to the United States and most international destinations. Some remote locations may not be serviceable — you will be notified at checkout if your address is outside our delivery range.

Returns & Refunds Policy

30-Day Return Window

We accept returns within 30 days of delivery. To be eligible, items must be in original, unused, and undamaged condition in original packaging with proof of purchase (order number).

How to Initiate a Return

1. Visit our Contact page within 30 days of delivery
2. Provide your order number and reason for return
3. We will respond within 2 business days with return instructions
4. Ship the item back using a trackable method
5. Refund processed within 5-7 business days of receiving the return

Non-Returnable Items

The following items cannot be returned: digital products, gift cards, items marked as final sale, and items that have been used, altered, or damaged after delivery.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, contact us within 48 hours of delivery with photographs of the issue. We will arrange a replacement or full refund at no cost — no return shipping required for damaged items.

Refund Processing

Approved refunds are issued to your original payment method within 5-7 business days. You will receive an email confirmation once your refund has been processed. Please allow additional time for your bank or card issuer to post the credit.

◆ Questions? The coven answers — visit our Contact page ◆